Customer Service

For questions about First Enterprise Bank accounts, products or services please call FEB Customer Service at (405) 681-0771 9am to 5pm (Central Time) Monday through Friday.

How to Report Debit Card Fraud or Suspicious Activity, or a Lost or Stolen Debit Card

Between the hours of 9am to 5pm (Central) Monday through Friday call FEB Customer Service at (405) 681‑0771.

Outside of normal business hours call (888) 263-3370.

How to Report ACH or Check Fraud

Between the hours of 9am to 5pm (Central) Monday through Friday call FEB Customer Service at (405) 681‑0771.

Visa® Purchase Alerts

Reduce fraud and monitor your card activity anytime, anywhere with Visa® Purchase Alerts available FREE* for First Enterprise Bank cardholders.

When your Visa card is used, you'll receive an alert through text message or email. If there is fraudulent activity, you'll know within minutes allowing you to act quickly to protect your account.

How you use this service is up to you. You can choose to receive alerts when your Visa card is used for purchases over a specified amount, with online transactions, or purchases outside the United States, and more. You can even customize the purchase amount threshold, for example, setting it to only alert you for purchases over $50.

Notice

By clicking the 'Continue' button below, you will be leaving First Enterprise Bank's website and will be going to a website that is not operated by the bank.

First Enterprise Bank is not responsible for the content of linked third party websites. We are not an agent for these third parties nor do we endorse or guarantee their products. We make no representation or warranty regarding the accuracy of the information contained in the linked sites. We suggest that you always verify the information obtained from linked websites before acting upon this information.

 

Traveling

To ensure uninterrupted use of your Visa® Debit Card while traveling please call First Enterprise Bank Customer Service at (405) 681‑0771.

 

* There is a $0.01 SMS charge for each SMS text alert delivered via Visa® Purchase Alerts. However, you may opt out of SMS text alerts and not incur the surcharge. There is no fee associated with email alerts.